We want you to be confident in Astria VPN. If it does not work for you, you can get your money back — here is exactly how.
14-day money-back guarantee
You may request a full refund within 14 days of your first payment, for any reason. Email support@astriavpn.com from the address on your account, or open the receipt from Paddle and use its refund link. Refunds go back to the original payment method, usually within 5–10 business days.
Later billing periods
Renewals are not refundable by default — cancel before the renewal date to avoid the next charge. If the service could not be used because of a fault on our side, we will refund the affected period on request.
How to cancel
Sign in at billing.astriavpn.com → Manage subscription → Cancel. Access stays active until the end of the period you already paid for; nothing is charged after that. You can also cancel from the link in any Paddle receipt.
Who processes payments
Payments and refunds are processed by Paddle (Paddle.com Market Ltd / Paddle.com Inc.), our authorised reseller and Merchant of Record. Paddle appears on your bank statement as the seller. See Paddle’s buyer terms at paddle.com/legal/checkout-buyer-terms.
Free trial
The 24-hour trial is free and requires no payment method, so there is nothing to refund.
Questions about a refund? Write to support@astriavpn.com — we answer within 24 hours.